Does FreshDirect pay their employees well?

According to anonymously submitted Glassdoor reviews, FreshDirect employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at FreshDirect. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at FreshDirect?

43% of FreshDirect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FreshDirect 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FreshDirect?

Personal Shopper (23) , Truck Driver (12) , Picker/Packer (10) , Driver (9) , Warehouse Worker (8) , Intern (7) , Runner (7) , Human Resources (6) , Manager (6) , Senior Manager (6) , Field Manager (5) , Food Runner (5) , Operations Manager (5) , Route Driver (5) , Team Leader (5)

What are the pros of working at FreshDirect according to real employee reviews?

"You’ll meet some great people" ((in 34 reviews)); "Good Benefits and low cost Health insurance" ((in 20 reviews)); "Great Culture and enjoyed my time there" ((in 20 reviews)); "Good coworkers, challenging work." ((in 9 reviews)); "Lots of free food and merch" ((in 7 reviews))

What are the cons of working at FreshDirect according to real employee reviews?

"Low pay and generally not the best days off" ((in 23 reviews)); "Bad management, need more structure" ((in 21 reviews)); "Life Balance Issues: Long hours and last" ((in 18 reviews)); "Extreme favoritism in all areas" ((in 12 reviews)); "The senior leadership needs to overhaul the plant management team in order to be successful in the future." ((in 11 reviews))

What are employees saying about FreshDirect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FreshDirect layoffs and their outlook for job security at FreshDirect in 2026.

What are the top reviewed FreshDirect locations?

Bronx , New York , Long Island City , Long Is City , Brooklyn , Hackensack , Philadelphia , Jersey City , Union City , Flushing , Oyster Bay , Staten Island , Washington , Baltimore , Pembroke Pines , New Town , Capitol Heights , Bronx

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FreshDirect

FreshDirect reviews

3.0

43% would recommend to a friend

(537 total reviews)

Metin Hacioglu

50% approve of CEO

34% positive business outlook

Ratings by category

3.5

Diversity & inclusion

2.9

Career opportunities

2.8

Culture & values

2.7

Work/Life balance

2.7

Compensation and benefits

2.5

Senior management

FreshDirect has an employee rating of 3.0 out of 5 stars, based on 537 company reviews on Glassdoor which indicates that most employees have an average working experience there. The FreshDirect employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

537 reviews

3.0

Dec 29, 2019

Easy job once you have a consistent driver! Makes the work fun and easy

Driver helper

Recommend

CEO approval

Business Outlook

Pros

Tips, freedom, hours, sight seeing , 60hrs a week of you want to work they will allow.

Cons

Low pay,Drivers are not top paid but yet it’s a driving job . Schedule that fits them and not the worker. Ppl that do the least work get paid the most.

FreshDirect Response

Thank you so much for sharing your experiences while working at FreshDirect. We are always looking to improve as an employer and will follow up on your feedback. Thanks for joining the team!

1.0

Nov 26, 2019

Bad!

Personal shopper

Recommend

CEO approval

Business Outlook

Pros

None to me , it was horrible

Cons

Horrible management , do not recommend

5.0

Nov 24, 2019

Working at Fresh Direct

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything is great at this company.

Cons

The company relocated from queens New York to the bronx New York so it was hard for me yo get to work a two hour travel early morning 4 am.

Viewing 283 - 285 of 537 Reviews

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