Frontdoor reviews

3.2

52% would recommend to a friend

(185 total reviews)
avatar

Bill Cobb

58% approve of CEO

46% positive business outlook

Frontdoor has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

185 reviews
1.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Remote flexibility during COVID19 Compensation is very competitive while onboarding Using many newer, innovative technologies

Cons

By far the worst executive leadership team I have ever experienced. It's quite obvious the CEO (who very unprofessionally goes by TREX) is running a company for the first time. The company has always been very profitable, but he has made many additional, expensive org changes with little differentiating results. Offices have been opened in Colorado and India with little to no additional success to how the company was operating previous to his arrival. Many positions have been eliminated and outsourced to India and the Philippines which is ironic for a company whose primary business is "American Home Shield". The best part is he hired a CTO who also had never been on an ELT before. Of course said CTO has a track record for sinking ships. See the reviews of ridecell when he was a VP over there. The turnover rate has soared since said CTO has took over and demanded 80+ hour work weeks which are mostly due to him constantly changing his mind. Most legacy knowledge has left he company at his expense. He also opened a "technology center' in India where he has hired many personal friends and removed well qualified American candidates from their positions. Lastly, the chief people officer does nothing, but promote a toxic work environment. The last thing you want from someone in this position. She has received constant complaints on how engineering resources are bullied and manipulated. She has done nothing to make this a better environment and only adds fuel to the fire. These three people alone have made this by far the most toxic environment I have ever worked in. Let's hope one day the powers that be see the damage that is being done and the next ELT can fix the mess the current team is leaving this company in.

3.0
Jan 19, 2021
Recommend
CEO approval
Business Outlook

Pros

Great coworkers, the team really works well together. Pay is great and the company has great potential. THE CEO IS GOOD. Rex is awesome.

Cons

The morale in Engineering is probably the lowest of any of the companies I have ever seen. 70+ hour work weeks went from being something that was insane to something that is normal. Turnover rate is high. Managers, TPMs, developers, they all flip pretty frequently.

Viewing 154 - 156 of 185 Reviews

Glassdoor has 211 Frontdoor reviews submitted anonymously by Frontdoor employees. Read employee reviews and ratings on Glassdoor to decide if Frontdoor is right for you.