Frontier Airlines reviews

2.6

20% would recommend to a friend

(1,316 total reviews)

James Dempsey

7% approve of CEO

17% positive business outlook

Frontier Airlines has an employee rating of 2.6 out of 5 stars, based on 1,316 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Frontier Airlines employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Mainline carrier. Much smaller than the big 3 legacy carriers, so gaining seniority is much quicker. Good “starter” airline, rather than starting at a regional.

Cons

Frontier is owned by an investment company, which is completely out of touch with the frontline. The company in recent years, concocted a “Culture of Caring” catchphrase they constantly use - when everything about their culture, in reality, demonstrates the complete opposite. They shifted their business model to out/back to save themselves money, on the backs of FA’s, resulting in significantly decreased pay and essentially changed it to a day job - without the day job pay for every hour on the clock.

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Frontier Airlines Response
1w
Thank you for taking the time to share your perspective and for the more than five years you have contributed to Frontier. We’re glad you have found value in the opportunities available here and in the ability to build seniority. We also appreciate your candid feedback on operational changes, compensation, and frontline employees' experiences. Perspectives from those closest to the operation help highlight where greater clarity, connection, and support may be needed. Thank you for your continued contributions to Frontier.
2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

See the world and travel for little to no cost

Cons

Horrible management, company does not care about employees

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Frontier Airlines Response
1w
Thank you for taking the time to share your perspective. We’re glad the opportunity to travel was a positive part of your experience. We also appreciate your candid feedback about management and employee support. Feedback like yours helps us better understand where the employee experience may not be meeting expectations and where greater attention may be needed. Thank you for your contributions to Frontier.
5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, amazing staffing and good management

Cons

Better communication within the company

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Frontier Airlines Response
1w
Thank you for taking the time to share your feedback and for recognizing the strength of our team and leadership. We’re glad your experience at Frontier has been a positive one. We also appreciate your candid perspective on internal communication, as employee feedback helps highlight where greater clarity and connection could be valuable. Thank you for your continued contributions to Frontier.
Viewing 4 - 6 of 1,316 Reviews

Glassdoor has 1,397 Frontier Airlines reviews submitted anonymously by Frontier Airlines employees. Read employee reviews and ratings on Glassdoor to decide if Frontier Airlines is right for you.