Was so great...then became so nerve-wracking. Kind of embarrassing business model, too.
Pros
Pay was good- but- that is slowly being chipped away at. CEO wants the union to disappear. Some jobs already moved to another state at very low wages. Nice people abound EXCEPT my supervisor in SP who everyone knows to be a radical pain in the butt. Just hell on earth when one single sup makes so many lives hell there. You know? But, pay was really good, people were sorta fun, the whole environment was quite nice for a call center. The Call Center Director was/is FANTASTIC and fair- a real benefit.
Cons
Uhhh- CEO sorta lies bigtime. We all noticed that sorta quick. Wage cuts not going over too well currently. People think the 160 jobs in SP may be cut at any time- and eventually they will probably be right about that. Many, many mistakes that we correct from other centers. Feel so sorry for so many customers who got Frontier and now hate it, because of too many mistakes in the field, in orders, etc. Oh- stock payout is almost non-existent.
