Frontier reviews

3.5

57% would recommend to a friend

(832 total reviews)
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Nick Jeffery

71% approve of CEO

54% positive business outlook

Reviews by job title

832 reviews

Reviews about "Compensation"

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1.0
Nov 1, 2012
Recommend
CEO approval
Business Outlook

Pros

The benefits and the interaction with a lot of the customers I can actually help.

Cons

Sales tactics, no accountability for unethical sales(switches to accounts), sub par computer systems that do not have the same information, internet way over sold before updates are done, training minimal for new hires (some classes have actually been cut in half to get people on the phones), lower pay and commission for new hires and not knowing if you are going to ever get a raise, having to handle angry customers because either the tech didn't show up or their bill is never correct(and it really is not correct).......

4.0
Oct 18, 2012
Recommend
CEO approval
Business Outlook

Pros

1st, its better than unemployment! pay is great for the area.medical,dental and vision is a bundle and is super cheap! friendly managment. nice facility.

Cons

mmm. a lot of uncertin focus and programs of use could be simplified.

2.0
Sep 17, 2012
Recommend
CEO approval
Business Outlook

Pros

Decent pay for the city I am in (not decent for what you have to deal with), Good co-workers, Paid time off

Cons

Neglet for the customer, Pushy about sales, out dated systems, No communication from a communications company, RUDE & I MEAN RUDE customers that yell in your ear ALL day long

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