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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      57% would recommend to a friend

      (2,504 total reviews)
      avatar

      Nick Jeffery

      71% approve of CEO

      54% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,504 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Mar 2, 2016

      Has Potential

      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Commission, Environment, Facilities, Break room, Site management.

      Cons

      Frontier is stuck in the past. Puts too much emphasis on landline telephone service. Many customers have frequent outages, which increases repair calls, making it hard to make sales quota.

      5.0
      Mar 1, 2016

      Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      High growth company and moving smartly into obtaining more digital infrastructure and creating new services. Great customer service and technical support. Decent delegation of decision authority and proactive.

      Cons

      Some of the management needs to walk the companies talk. They have a set of values but some managers think they "own" people - which they don't. They lack that a manger or Executive is there to serve the organization; to be successful. Not the other way around.

      Viewing 1807 - 1809 of 2,504 Reviews
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      Glassdoor has 2,671 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.