Frontier reviews

Nice benefits after 90 days. Really good perks, bonuses and incentives offered for those obtaining Customer Satisfaction metrics. Monthly and quarterly bonuses to base pay (quarterly can increase/decrease your rate of pay for next quarter, based on overall customer satisfaction scores) Great leadership willing to work with you and are genuinely interested in improving your performance. No pressure to sell/offer/promote any services or products (Main objective do what I takes to help the customer with their reason for calling period! No time constraint or script to read, However the greater feeling you can leave the customer with the more likely you'll get in on the aforementioned incentives and increases to your bottom line. If call centers are something you can handle this will defiantly be a great place for you! Even if you haven't been in a call center before I would still recommend giving it a shot. Many people in my training group had never done call centers and actually really enjoy working at this site.

Flexible positions - you can change positions every 6 months if you do not like were you are at. PTO is pretty nice (scales with time there) M-F in most positions - Ground level jobs are union-ed (if you like that sort of thing) Paid training