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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,502 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      3K reviews
      5.0
      Jul 5, 2014

      Smiling every day I come to work!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love coming to work everyday! Its not easy work, but definetly worth it. Pay is excellent in our area, workload is demanding and keeps me busy. Great bosses and compensation. 401K, Medical, Paid Time Off, Holidays Paid. Take the Lead compensation means extra cash for sales.

      Cons

      Every job has cons but it is how we deal with these that make or breaks the job. Finding a work-life balance can be tough but can be done.

      4.0
      Jul 4, 2014

      Great so far

      Equipment tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      So far this has been a better company to work for than Verizon, who was the last owner of our market. Our contract hasn't changed sence we became Frontier. Sounds like the new one will not be as good, but probably all in all, not bad. The management that I work for is easy going and they care about the customer. Luckily my supervisor trusts me to do my job and as long as I keep him in the loop on things going on, he allows me to self manage. I feel that my training has been great and I usually get the supplies that I need within reason.

      Cons

      Our back office systems are not that great and are several steps backwards. Some of the new applications are really nice and modern though.

      1.0
      Jul 3, 2014

      Can't see a Future for this Company

      Tech in the field
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wage and benefits are decent...that's it! oh and we have a Pepsi machine that's nice and cold!!!

      Cons

      Upper and mid management with virtually NO technical experience in telephony. Abandoning systems and practices that had been working well. Insisting on running key support systems on mid-1990's AS/400 hardware that's been long since discontinued. AND utterly embarrassing buffalo commercials that are seen by the public as symbolizing "slow, dumb, outdated, ugly, and driven almost to the point of extinction."

      Viewing 2089 - 2091 of 2,502 Reviews
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      ReviewsFrontier reviews

      Glassdoor has 2,669 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.