Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Benefits were good as a former Verizon employee until 2011 started and health care was changed." ((in 276 reviews)); "The pay is good and I love working with the public" ((in 259 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 152 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 160 reviews)); "Bad Upper Management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,502 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 30, 2014

Fast paced, great place to work, lots of growth opportunity

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Constantly investing in new technology platforms. Encourges local community engagement. Fosters creativity, innovation and putting the customer first. My oppinion is valued by my manager and our local market is run locally.

Cons

it is very fast paced, but it is a very fast paced industry. We are in a very competitive market and we have to adapt quickly to stay relevant. Our culture does encourage innovation to help move fast in a fast moving world.

1.0

Jun 30, 2014

sales

Sales representative

Recommend

CEO approval

Business Outlook

Pros

none, objectives are so high, can not get commissions. People above have NO ILEC experience, Wireless experience does not count as that is retail and customers come to the retail stores

Cons

Sales process to get a contract processed, you have to do all T's and C's, plus do all the SOW's, input into SF, and then get the contract rejection, are only some of the contract/compensation process issues

5.0

Jun 30, 2014

Great Company to work for. The company is actively working to change with the times. No small task!

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Aggressive spirit that's helping to drive change

Cons

Tough industry to grow revenue

Viewing 2119 - 2121 of 2,502 Reviews

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Jobs at Frontier

Senior Construction Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast paced, great place to work, lots of growth opportunity

sales

Great Company to work for. The company is actively working to change with the times. No small task!

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Jobs at Frontier