Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 280 reviews)); "Good Benefits and vacation accrual" ((in 265 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 161 reviews)); "company offers a good salary" ((in 37 reviews)); "Work from home and flexible" ((in 33 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 157 reviews)); "Poor upper management." ((in 91 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 64 reviews)); "No training for managers." ((in 46 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 46 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 27, 2014

Sales and Service Technician

Sales and service technician

Recommend

CEO approval

Business Outlook

Pros

Great pay, good benefits. Friendly staff and crew. Everybody is willing to cross job descriptions to help eachother out. Long hours and guaranteed work 6 days a week, all you need to do is volunteer and you've got it! The management is always willing to work with you should you have any kind of family situation without hesitation and if you're scheduled on a saturday but need it off there are other tech's who will switch saturday's with you. Overall an excellent job.

Cons

It is an industry where no matter what you do the only information you hear are the negative reviews. You're always inundated with complaints from customers even if it isn't the/our network that is the issue. We judge performance based on repeat rates/ miscommit rates but those number don't reflect the actual situation as accurately as some people may think, fortunately upper management is aware of this.

5.0

Jun 27, 2014

I like working at Frontier Communications

Sales & service specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits and good pay.

Cons

Technology is changing our business each and every day.

5.0

Jun 27, 2014

My experience as fairly new employee this is a great company to work for.

Network engineer

Recommend

CEO approval

Business Outlook

Pros

all the people I have worked with on various projects are helpful, I fill the company is heading in the right direction. the company is committed on the training that will provide the knowledge to perform all task needed to efficently do my job and is improving daily. Although There is room for growth, however at this time I like the work I do and look forward to coming to work everyday.

Cons

the company could be a little more organized in what direction we want to pursue.

Viewing 2182 - 2184 of 2,502 Reviews

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Jobs at Frontier

Vehicle Maintenance Technician

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sales and Service Technician

I like working at Frontier Communications

My experience as fairly new employee this is a great company to work for.

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Jobs at Frontier