Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (36) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good Benefits and vacation accrual" ((in 268 reviews)); "Good pay and every Tuesday all of management disappear for 3" ((in 261 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 157 reviews)); "company offers a good salary" ((in 38 reviews)); "Good Work life balance while working there" ((in 36 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 156 reviews)); "Bad upper management." ((in 96 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training on technology or on the systems." ((in 49 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 45 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,502 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,502 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Jun 27, 2014

Frontier is a 100% USA based employer providing excellent benefits and a great salary!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontier promotes good values and has a reputation for excellent customer service. They continue to build out the state of the art network which will enable customers to receive the services they demand. For those employees with a drive to succeed, there's plenty of room for carreer advancement and opportunities. Also, everytime I go to the bank to cash my paycheck... it NEVER bounces :)

Cons

Dealing with co-workers who are stuck in a mindset that they think that they can run the company better than current leadership, but do nothing except complain about it. If they have all the answers then they should become the change they want to see.

5.0

Jun 27, 2014

Frontier Communications is a great place to work!

Senior training specialist

Recommend

CEO approval

Business Outlook

Pros

Frontier values me as an employee! Great pay, excellent medical benefits, 401K, employee stock purchase plan, PTO, work at home

Cons

None! I've been with Frontier over 7 years and since day one I've received nothing but support, dedication, and career advancement from this company.

5.0

Jun 27, 2014

Something is horribly wrong with the reviews of this company on this website

Fraud analyst

Recommend

CEO approval

Business Outlook

Pros

Pay is fair and benefits are excellent. Work at home and have great support for working in the Fraud department from all parts of the company. This is the first company I have worked for that considered it's people to be extremely important. They actually treat us like people and not numbers. Senior leadership is very accommodating and responsive. This is the first company that has bought properties from Verizon and did not go belly up in 2 or 3 years. Think that says a lot for our senior leadership. Excellent career opportunities and a very relaxed work environment.

Cons

Working at home does not let you see your work friends nearly as often as you would like.

Viewing 2185 - 2187 of 2,502 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Frontier is a 100% USA based employer providing excellent benefits and a great salary!

Frontier Communications is a great place to work!

Something is horribly wrong with the reviews of this company on this website

Top companies for "Compensation and Benefits" near you

Jobs at Frontier