Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 277 reviews)); "Good Benefits and vacation accrual" ((in 257 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 37 reviews)); "Flexible and able to Work from home" ((in 35 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 158 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 63 reviews)); "No training at all." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 44 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

What are the top reviewed Frontier locations?

Dallas , Rochester , Allen , Fort Wayne , Tampa , Deland , Everett , Charleston , Irving , Norwalk , Provo , Los Angeles , Sun Prairie , Stamford , Hartford , New Haven , Durham , New York , Marion , Long Beach , Elk Grove , Myrtle Beach , Dallas , Richardson , Burnsville , Indianapolis , Seattle , Henrietta , Saint Petersburg , Kingman

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Sep 23, 2013

The right hand doesn't know what the left hand is doing

Cable splicing technician

Recommend

CEO approval

Business Outlook

Pros

Pay and benefits are good

Cons

Overwhelmed, overworked and company has a mindset that only today matters.

1.0

Sep 22, 2013

A fairy tale reminiscent of the emperors new clothes

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There are some committed people, who work hard and do their best under very difficult circumstances.

Cons

It is a Culture of fear. Do NOT ever cross or even suggest a different opinion outside the company line to the CEO or ANY of the Friends of Maggie aka FOM's, or the " senior leadership team" you do so and you will be shown the door. .there is a lot of mistrust and back stabbing and you better understand the back door politics there is a lot of do what I say and not what I do. Expect to be told things like I pay for your cell phone so I expect you to pick up immediately 24/7. You will be judged on how you look and what you wear. Despite women at the top, not friendly to women and definitely not friendly to minorities.

1.0

Sep 13, 2013

Imploding

Manager

Recommend

CEO approval

Business Outlook

Pros

Some great people still there

Cons

Out of touch CEO, ludicrous pay increases for senior level people, increased healthcare costs wipe out raises for everyone else. Touts no BS as company slogan yet charges the most outrageous early term fee in industry. Company is unraveling, CEO looking to sell and move on. Simply can not compete against larger competitors relies on "only game in town" as advantage. Slashing prices on inferior product to prop up wall street analysis. Becoming culture of "every woman for herself".

Viewing 2293 - 2295 of 2,500 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

The right hand doesn't know what the left hand is doing

A fairy tale reminiscent of the emperors new clothes

Imploding

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