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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Feb 18, 2013

      Local mgmt is great.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Local leadership is open to ideas. And allows for different learning styles.

      Cons

      Senior leadership (located out of state) don't understand the technology within their grasp. Kind of like explaining computers to my mom.

      1.0
      Feb 18, 2013

      Liars and tattletales paradise

      Outside tech
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can work here straight out of high school even if Walmart and 7-11 won't hire you. Local management will still cater to you for this even if you only come to work half of the year.

      Cons

      Antiquated equipment. Incompetent coworkers that will stab you in the back. Union that only stands up for buddies. Self sufficient techs are punished for not being reliant upon management. Worst company I've ever worked for, I never thought I'd feel Verizon was well run and most days make me want to choke on a knife.

      4.0
      Feb 4, 2013

      A Job that is mediocre at best, and the stress builds till you pop.

      Customer care representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits and Pay, with good perks and 401k

      Cons

      Put too many responsibilities on one person. i was there for the Kingman AZ callcenter closure 200-300+ removed down to 20 individuals. i kept my job, moved to work at home however the job duties of just sales turned into sales/repair/collections ontop of the normal customer service duties i also ran credit reports and many other job duties that led to a stressful environment that even work at home led me to leave.

      Viewing 2353 - 2355 of 2,500 Reviews
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      ReviewsFrontier reviews

      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.