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      Frontier

      Engaged Employer

      Frontier reviews

      3.4

      56% would recommend to a friend

      (2,500 total reviews)
      avatar

      Nick Jeffery

      70% approve of CEO

      53% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Nov 12, 2012

      Go somewhere and work, but not at Frontier!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros at all!

      Cons

      Not customer or employee focused, resources that do not work, many people leaving company, lied to about opportunities.

      1.0
      Nov 1, 2012

      ok at best, and getting worse

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and the interaction with a lot of the customers I can actually help.

      Cons

      Sales tactics, no accountability for unethical sales(switches to accounts), sub par computer systems that do not have the same information, internet way over sold before updates are done, training minimal for new hires (some classes have actually been cut in half to get people on the phones), lower pay and commission for new hires and not knowing if you are going to ever get a raise, having to handle angry customers because either the tech didn't show up or their bill is never correct(and it really is not correct).......

      2.0
      Nov 1, 2012

      Medium Account Executive

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location - Markets Work Schedule Flexibility

      Cons

      Sales Organization Leadership Compensation - $250 comp at 100% quota, give me a break! Senior Leadership Lack of support

      Viewing 2386 - 2388 of 2,500 Reviews
      Related searches: Frontier jobs | Frontier salaries | Frontier benefits | Frontier interviews
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      Glassdoor has 2,668 Frontier reviews submitted anonymously by Frontier employees. Read employee reviews and ratings on Glassdoor to decide if Frontier is right for you.