Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Skip to content Skip to footer

Notifications

Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

May 28, 2012

Frontier, treats their employees poorly. The worst company I ever worked for!

Is-it

Recommend

CEO approval

Business Outlook

Pros

The workers care, however the management doesn't, makes for an ineffective company.

Cons

Management has no leadership ability. Not able to maintain employee morale. No internal promotions. Lots of internal politics. All the teams are working in silos. Not able to speak up about issues unless you want to have a meeting with HR. No accountability. This company is a dinosaur with no forward thinking. Problems are repeated on a regular basis. Documented process are nonexistent. The CIO is totally clueless and out of touch with the needs of the company and it's customers. Management by fear and retaliation.

3.0

May 23, 2012

Not great but ok to work

It svpr

Recommend

CEO approval

Business Outlook

Pros

not many layers in org ladder.

Cons

not good mgmt in IT

5.0

May 17, 2012

Outstanding

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good leadership, good opportunities, good talent

Cons

Balancing work and family life can be very challenging; promotions should be based on performance and performance vs. politics that happens alot out of Stamford

Viewing 2422 - 2424 of 2,500 Reviews

Top companies for "Compensation and Benefits" near you

Cox Communications

4.1★Compensation & Benefits

Cellular Sales

3.6★Compensation & Benefits

UScellular

4.3★Compensation & Benefits

Claro

4.0★Compensation & Benefits

Jobs at Frontier