Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 19, 2012

No respect, no work/life balance, no career, it's a job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were fine If you're smart you'll feel like the smartest person in the room

Cons

If you're smart you'll feel like the smartest person in the room Don't treat people with respect. you will be screamed at Senior management instills fear in employees No advancement opportunities No work/life balance, no respect for time off You will feel unethical working there.

1.0

Apr 17, 2012

It's an awful experience. If you're smart enough to glassdoor them, you don't belong here.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent Pay. It's a job. Beats working at Walmart. Don't have to work on Sunday. Tail wags the dog here. Don't have to pay for your gas to get job done.

Cons

Shame in the community. I'm embarrassed to say I work there. Phone industry on the downslide. Look elsewhere if you can. Expect alot of favoritisim.

1.0

Apr 17, 2012

Not very good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You were valued if you kept your head down.

Cons

This is a micromanaged company.

Viewing 2431 - 2433 of 2,500 Reviews

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Jobs at Frontier