Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Apr 14, 2012

Management needs a reality check.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are would be considered appropriate.

Cons

Management that is doing what ever they can to cobble together a network that is barely able to operate, no training dollars, no operation dollars,and a pay structure that is based on who you know not what you know. Do not question or comment on any issues to Senior Management if you want to keep your job. employees are coached as to what you are to say to Senior Leadership and it has to be only the glowing details as to protect your direct report from jeopardizing their job. Expect 24/7 with no compensation and what is vacation? Quality employees are jumping ship right and left and the ones left are the "left overs" that no one else wants.

1.0

Apr 8, 2012

Very Disappointing. Too Much Favoritism and no respect for Vendors/Customer or Employees.

Vendor maintenance accounts payable

Recommend

CEO approval

Business Outlook

Pros

A large portion of Employees are very friendly and like Family.

Cons

Too Much Favoritism and no respect for Vendors/Customers or Employees. Constant threats in meetings and how we can always be replaced.

1.0

Apr 6, 2012

Senior Management has NO CLUE...

Manager

Recommend

CEO approval

Business Outlook

Pros

Still provide benefits, although it's cost management double what it did with Verizon.

Cons

They took a healthy, viable telecom area and turned our customers to the competition because they haven't got a good marketing team to provide competitive price points.

Viewing 2434 - 2436 of 2,500 Reviews

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Jobs at Frontier