Does G.E.H.A pay their employees well?

According to anonymously submitted Glassdoor reviews, G.E.H.A employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at G.E.H.A. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at G.E.H.A?

40% of G.E.H.A employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated G.E.H.A 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at G.E.H.A?

Customer Service Representative (13) , Manager (9) , Account Manager (7) , Customer Care Representative (6) , Claims Adjuster (4) , Customer Service Representative (CSR) (4) , Appeals Representative (3) , Associate Data Analyst (3) , Cost Utilization Specialist (3) , Customer Care Associate (3) , Director (3) , Senior Claims Adjuster (3) , Vice President (3) , Analyst (2) , Clinical Operations (2)

What are the pros of working at G.E.H.A according to real employee reviews?

"Good benefits with Pension Plan" ((in 29 reviews)); "I get to work from home, retirement plan is amazing, not micro" ((in 25 reviews)); "Good pay and great place" ((in 14 reviews)); "Flexibility and great people to work with" ((in 12 reviews)); "Company is growing and good work life balance" ((in 8 reviews))

What are the cons of working at G.E.H.A according to real employee reviews?

"Poor Management, and Uncertain Future" ((in 11 reviews)); "Senior leadership is completely blinded by three specific people that if something doesn't go these people's way, you're axed and removed from the company." ((in 7 reviews)); "does not care about employees" ((in 6 reviews)); "Chaotic, lack in continued training whether it be plans, systems or company policies" ((in 5 reviews)); "The pension plan that was recently removed is a bummer" ((in 4 reviews))

What are employees saying about G.E.H.A layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about G.E.H.A layoffs and their outlook for job security at G.E.H.A in 2026.

What are the top reviewed G.E.H.A locations?

Lees Summit , Independence , Kansas City , Washington , Blue Springs , Grain Valley , New York , Phoenix , Philadelphia , Orlando , Claxton , Kansas City

G.E.H.A reviews

2.9

40% would recommend to a friend

(217 total reviews)

David Hakanson

Not enough data to show CEO approval

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

G.E.H.A has an employee rating of 2.9 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The G.E.H.A employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

217 reviews

2.0

Jul 17, 2019

Went downhill fast

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits and fun coworkers and employees

Cons

For very micromanaged and went downhill fast with newer management. No room for much growth in call center.

1.0

Jun 27, 2019

Don’t work here!! Run run far far away!!

Team lead

Recommend

CEO approval

Business Outlook

Pros

Being able to work from home

Cons

Management is joke they are racist! You are micromanaged!! People get promotions who don’t need to! There is a lot of back stabbing. Everyone lies! They don’t promote within the company! They don’t like minorities!!

G.E.H.A Response

6y

Hello Former Team Lead – I am sorry you apparently did not enjoy your experience at GEHA. As a not-for-profit company, we do our best to focus on providing our members with the highest level of service possible. We also believe providing a good work experience for our employees, based on our culture and values, helps us provide a better experience for our members. We are committed to diversity and inclusion, rewarding and promoting our employees based on merit, and having a fair workplace. Many employees enjoy working from home, just as you did, and this is merely one of the many benefits we are happy to offer our employees. I am sorry I cannot specifically comment on your other statements, including those related to race, without knowing more. I can say we do not tolerate unfair preferential or negative treatment, let alone decisions based on race or any other protected characteristic. We promptly investigate all reports of unfair treatment and stop and correct such activity, if it occurred. I welcome the opportunity to speak with you further. Please contact me directly at vicki.webster@geha.com or 816-257-3224 to discuss your concerns. I hope to hear from you soon.

3.0

Apr 30, 2019

Like most companies, it has it's pluses and minuses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pension program (if you'll be there longer than five years) Low pressure Comfortable

Cons

Lack of innovation Largely resistant to change HR

Viewing 70 - 72 of 217 Reviews

Jobs at G.E.H.A

Brand Reputation & Communications Manager

Manager -Executive Escalations

Sr. Data Management Rep

G.E.H.A

G.E.H.A reviews

Company ratings over time

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Reviews by job title

Went downhill fast

Don’t work here!! Run run far far away!!

Like most companies, it has it's pluses and minuses

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