Does G.E.H.A pay their employees well?

According to anonymously submitted Glassdoor reviews, G.E.H.A employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at G.E.H.A. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at G.E.H.A?

40% of G.E.H.A employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated G.E.H.A 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at G.E.H.A?

Customer Service Representative (13) , Manager (9) , Account Manager (7) , Customer Care Representative (6) , Claims Adjuster (4) , Customer Service Representative (CSR) (4) , Appeals Representative (3) , Associate Data Analyst (3) , Cost Utilization Specialist (3) , Customer Care Associate (3) , Director (3) , Senior Claims Adjuster (3) , Vice President (3) , Analyst (2) , Clinical Operations (2)

What are the pros of working at G.E.H.A according to real employee reviews?

"Good benefits with Pension Plan" ((in 31 reviews)); "I get to work from home, retirement plan is amazing, not micro" ((in 25 reviews)); "Good people to work with" ((in 13 reviews)); "Good pay and great place" ((in 12 reviews)); "Coworkers are awesome." ((in 6 reviews))

What are the cons of working at G.E.H.A according to real employee reviews?

"Poor Management, and Uncertain Future" ((in 13 reviews)); "Chaotic, lack in continued training whether it be plans, systems or company policies" ((in 8 reviews)); "Senior leadership is completely blinded by three specific people that if something doesn't go these people's way, you're axed and removed from the company." ((in 8 reviews)); "does not care about employees" ((in 6 reviews)); "Started doing layoffs in 2016 and are currently doing another round of buy" ((in 6 reviews))

What are employees saying about G.E.H.A layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about G.E.H.A layoffs and their outlook for job security at G.E.H.A in 2026.

What are the top reviewed G.E.H.A locations?

Lees Summit , Independence , Kansas City , Washington , Blue Springs , Grain Valley , New York , Phoenix , Philadelphia , Orlando , Claxton , Kansas City

G.E.H.A reviews

2.9

40% would recommend to a friend

(217 total reviews)

David Hakanson

Not enough data to show CEO approval

24% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (217 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

G.E.H.A has an employee rating of 2.9 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The G.E.H.A employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

217 reviews

2.0

Oct 4, 2025

Stay away

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Decent PTO, some good team leaders

Cons

No room for promotion, very low pay increases, continuous new job responsibilities, salary divide is huge and many leaders are getting overpaid and getting huge bonuses while other team members don't even get a wage that compensates for the drastic cost of living increase in the past 5 years. In order for employees to get an annual bonus, you only get it if you give good ratings on their annual survey, then the $ amount you get is barley noticable to the common folk but management makes thousands.

2.0

Aug 26, 2025

Used To Be A Great Place To Work

Medical claims adjuster

Recommend

CEO approval

Business Outlook

Pros

When I started GEHA was a great place to work, they cared about their members and employees, we were a family. As an employee I felt like I was helping our members daily and loved my job

Cons

Over time, GEHA lost the family feeling & employees were just a number. Employee benefits were reduced. New upper management had high turnover, micromanaged, had meetings to plan meetings about nothing. Didn’t bother to learn how to process claims when they came to the company, yet made new guidelines/policies for claims processing that never worked. Outsourced work & claim processing quality gone, errors made more work for original employees. Members very upset with how their claims have been handled & I don’t blame them

2.0

Apr 17, 2025

Micro manage

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance does start day 1

Cons

Pay, there was no advancement opportunities

Viewing 103 - 105 of 217 Reviews

Jobs at G.E.H.A

Brand Reputation & Communications Manager

Manager -Executive Escalations

Manager, Data Solutions

G.E.H.A

G.E.H.A reviews

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Stay away

Used To Be A Great Place To Work

Micro manage

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