Does G.E.H.A pay their employees well?

According to anonymously submitted Glassdoor reviews, G.E.H.A employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at G.E.H.A. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at G.E.H.A?

40% of G.E.H.A employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated G.E.H.A 3.3 out of 5 for work life balance, 3.1 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at G.E.H.A?

Customer Service Representative (13) , Manager (9) , Account Manager (7) , Customer Care Representative (6) , Claims Adjuster (4) , Customer Service Representative (CSR) (4) , Appeals Representative (3) , Associate Data Analyst (3) , Cost Utilization Specialist (3) , Customer Care Associate (3) , Director (3) , Senior Claims Adjuster (3) , Vice President (3) , Analyst (2) , Clinical Operations (2)

What are the pros of working at G.E.H.A according to real employee reviews?

"Great benefit package and health benefits." ((in 27 reviews)); "Work from home or go into the office but not required to work in the office except for some meetings" ((in 23 reviews)); "Good people to work with" ((in 12 reviews)); "Good pay and great place" ((in 10 reviews)); "Company is growing and good work life balance" ((in 10 reviews))

What are the cons of working at G.E.H.A according to real employee reviews?

"Very bad management at this time." ((in 12 reviews)); "Senior leadership is completely blinded by three specific people that if something doesn't go these people's way, you're axed and removed from the company." ((in 8 reviews)); "does not care about employees" ((in 6 reviews)); "New upper management had high turnover, micromanaged, had meetings to plan meetings about nothing." ((in 5 reviews)); "Started doing layoffs in 2016 and are currently doing another round of buy" ((in 5 reviews))

What are employees saying about G.E.H.A layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about G.E.H.A layoffs and their outlook for job security at G.E.H.A in 2026.

G.E.H.A reviews

2.9

40% would recommend to a friend

(217 total reviews)

David Hakanson

Not enough data to show CEO approval

24% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

2.6

Career opportunities

2.3

Senior management

G.E.H.A has an employee rating of 2.9 out of 5 stars, based on 217 company reviews on Glassdoor which indicates that most employees have an average working experience there. The G.E.H.A employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

217 reviews

1.0

Jun 27, 2019

Disorganized. Open door policy is a joke. Management with inappropriate agendas.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Possible work from home. Friendly co-workers.

Cons

Management. Disorganized. Bullying. Pays less than competitors.

G.E.H.A Response

6y

Hello – I’m glad you enjoyed our flexible work-from-home options and friendly co-workers. I’m sorry to hear that you felt there were other parts of your work that detracted from your overall experience with GEHA. As a not-for-profit company, we believe providing a good work experience for our employees, based on our culture and values, helps us provide a better experience for our members. We are committed to have a fair workplace that promotes and values diversity and inclusion. Many employees enjoy working from home, just as you did, and this is merely one of the many benefits we are happy to offer our employees as part of our comprehensive focus on total rewards and wellbeing. Please know that we do not tolerate unfair preferential or negative treatment. We promptly investigate all reports of unfair treatment and stop and correct such activity, if it occurred. I welcome the opportunity to speak with you further. Please contact me directly at vicki.webster@geha.com or 816-257-3224 to discuss your concerns. I hope to hear from you soon.

3.0

Apr 30, 2019

Like most companies, it has it's pluses and minuses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pension program (if you'll be there longer than five years) Low pressure Comfortable

Cons

Lack of innovation Largely resistant to change HR

5.0

Mar 6, 2019

Great workplace

Data entry keyer

Recommend

CEO approval

Business Outlook

Pros

Good workplace environment, good people.

Cons

Health insurance industry changing constantly

Viewing 181 - 183 of 217 Reviews

Jobs at G.E.H.A

Sr. Financial Analyst

Manager -Executive Escalations

Manager, Data Solutions

Team Lead - Service Management

G.E.H.A

G.E.H.A reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Disorganized. Open door policy is a joke. Management with inappropriate agendas.

Like most companies, it has it's pluses and minuses

Great workplace

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