3.0
Aug 14, 2015
Recommend
CEO approval
Business Outlook
Pros
I think that there is growth potential at GEICO if you are able to maintain numbers. GEICO stresses the importance of customer service.
Cons
Micro-management, lack of support and reward for good surveys, good service, initiative. I think that everything was rated. You only heard of downgrades, never anything good that was done. I would come to work, open emails with downgrades. The spirit on the floor was sour for these reasons. Compared to competitors, the rate of pay did not relate, causing high turnover rates.