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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      25% would recommend to a friend

      (12,716 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      24% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.1

      Compensation and benefits

      2.7

      Career opportunities

      2.5

      Work/Life balance

      2.3

      Culture & values

      2.1

      Senior management

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,716 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Oct 7, 2025

      Toxic management and overall employee unfriendly place to work

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      This place will give you a nice introduction into the world of auto family policies and insurance. You will learn (somewhat superficially) what coverage and liability are, how much right to recovery we have, why we deny (or afford) on a claim, and gain insight into how other insurance companies interact with GEICO, including through arbitration.

      Cons

      You are expected to work a claims through closure (meaning determine if coverage can be afforded, who is at fault, set up inspections, pay out damages if need be, etc) but not given the time do so. You are expected to work with really crappy software that is constantly malfunctioning/slowing down your efficiency metrics. This is a call center environment, so customer service is what you are graded on, even when you have no control over the outcome of a claim and people are upset over previous adjusters handling the claim. Double so since the company refuses to accept responsibility for how bad their training is.

      2.0
      Oct 7, 2025

      To much

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I’m stilling try to decide not many at this point

      Cons

      Claim handling process. Geico is driven off css surveys and meeting your qcrs

      Viewing 424 - 426 of 12,716 Reviews
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      Glassdoor has 13,252 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.