GEICO reviews

2.7

25% would recommend to a friend

(12,713 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
5.0
Feb 1, 2009
Recommend
CEO approval
Business Outlook

Pros

There are many reasons to work for a company like Geico. Between the management that is always willing to help, the job security, tuition reimbursement and overall being provided tools to succeed, I can't think of a reason why anyone would not want to work for this company. Geico has a detailed hiring process to make sure that they are hiring people who are fit to do the job, not just bodies to occupy seats. Where most companies first rule is that the customer is always right, Geico's first policy is to provide emloyees with the opportunity to succeed. The training is great and prepares you for as much as possible prior to dealing with customers. It's also great how you are eased into the position and not just thrust into the line of fire. Geico makes an investment with each employee it hires. As a company, they don't expect you to walk in the door ready to go. They pay for you to get your license. As an employee, I have had nothing but support since the first day that I walked in the door. The supervisors are great. They provide feedback and support at all times. Nobody is expected to know everything. There is always someone that can help you find an answer to any questions that you may have. At Geico, I have never been spoken down to or punished for bad performance. Instead we recieve positive coaching to help improve any mistakes we may make. Another great reason to work for Geico is job security. Being owned by Warren Buffet and backed by Berkshire Hathaway, you can rest assured that even in these difficult times, your job is secure as long as you are perfoming up to standards with the company. There are always opportunities to make more money with Geico as well. Employees who are reaching their performance goals can apply for higher positions within the company as soon as six months after hire. Also, being an employee, you get the first look for promotion opportunities over new employees walking in the door. Another reason to work for Geico is the tuition reimbursement program. Most companies offer a percentage for tuition reimbursement. Geico provides 100% tuition reimbursement for a limited number of classes per semester, and the limit is only because they don't want your school to interfere with your work or vice versa. This includes online classes for your freshman and sophomore year. Finally, to me, Geico is a fun place to work. There are contests and rewards for those who perform at a high level. Insurance is a tough industry to work in. You provide a product that a person can not physically hold and touch. There are two main goals at Geico; bring in new customers, and keep them here with outstanding service. I take pride in providing outstanding service on a daily basis. I loved this company as a customer, and I love it ten times more as an employee.

Cons

The only downside to working for Geico is the distance that I have to drive to get there.

4.0
Dec 20, 2008
Recommend
CEO approval
Business Outlook

Pros

The growth opportunities are excellent. There are many levels available from a salary perspective and management is generally supportive of those seeking to improve their positions within the company.

Cons

The organization is so large that one has to take ownership of their work and sing their own praises a little too often. Better recognization of valued employees and their ideas need to be incorporated in a more natural way in the appraisal processes and promotional processes.

4.0
Nov 29, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits are really great. Profit sharing is a wonderful thing. I like that there is always something to learn, but that's just me. They also support tuition reimbursement and continuing education. They focus a lot on the service we give the customers and that is rare these days. They have a great website and they try to make things easy for the customer.

Cons

It is a really stressful job. They don't have a lot of resources to help people to deal with that aspect. They don't treat all the call centers equally. They have really high standards but don't always have the time to help associates to reach them and then they have been known to fire people because they can't reach them.

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Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.