Pros
Work is interesting and some of the people made the experience more pleasant
Cons
Really unequal treatment between locations. Employees in Canadian offices receive 11 or 12 paid holidays a year while the American offices, some of which are just a few miles apart across the border, only get 8 holidays. Departments within a single location are treated differently. One department might be seriously understaffed and another has so many employees that they're tripping over one another. While the employees in the short-staffed department are struggling to keep up with the deluge of work, the employees in the overstaffed departments are frequently found outside smoking cigarettes for 10 minutes at least once an hour. There is no cooperation between departments; if one group is really busy and another group isn't, the idle workers will go out for a smoke or just leave early rather than pitch in and help outside their department and management supports that mentality. There's a lot of dead wood in certain departments and it's costing the company as a whole.
