GL Solutions reviews

I want to preface this by saying I read the other negative reviews on here before I took this job, and I regret not listening to them. If you're doing the same research right now, believe them. Leadership The CEO is, in my direct experience, egotistical and out of touch with the people who actually keep the company running. I was once told "you can fish when you're retired" when I raised concerns about work-life balance — a comment that sums up a culture where your entire identity is expected to be your job. Outside of the CEO and two other senior leaders, most of "management" is made up of early-career employees who were handed equity and a title with little to no actual people-management experience or training. It's a fantastic resume builder for them, but they are consistently in over their heads when it comes to managing teams, and it shows. Business Practices The internal processes here are outdated and, frankly, don't work. Rather than investing in fixing them, the response to any new idea or suggestion for improvement is to shut it down. Innovation is treated as a threat rather than an opportunity. I watched genuinely talented people get ignored or sidelined simply because they tried to improve something. Customer Impact This dysfunction doesn't stay internal — it directly affects customers. Support tickets and product issues are routinely ignored, with some outstanding for 200+ days. I have never worked somewhere that managed to make both employees and customers equally unhappy at the same time, but GL Solutions pulls it off. Culture It feels exciting for the first few weeks. Then reality sets in. Morale is consistently low, and it's common to hear colleagues describe themselves as unhappy or burned out. People are frequently reassigned to different teams or roles — not as a development opportunity, but because leadership runs them into the ground in one spot and then moves them somewhere else to do it again. There is effectively zero work-life balance, and expressing a need for boundaries is treated as a lack of commitment. Oh ya - get this one - "we are friends struggling together". Yup, you will hear that one a lot. In fact I think it might even be in the companies mission statement. Read into that what you want, but seriously what the heck is that? A Note on Reviews While I was there, the rumor was that management was asked to write positive reviews for this page, although I can't verify that. I would just encourage anyone reading the glowing 5-star reviews to weigh that against accounts like this one. Bottom Line Talented people are being burned out and wasted at this company while leadership fails to address well-known, longstanding problems — both for employees and customers. I would not recommend this company to anyone considering a role here.