GM Financial reviews

3.8

65% would recommend to a friend

(1,467 total reviews)
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Susan Sheffield

72% approve of CEO

60% positive business outlook

GM Financial has an employee rating of 3.8 out of 5 stars, based on 1,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Sep 18, 2025

My honest review on my experience at GM Financial

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Collaborative Environment: Most colleagues are great to work with, creating a generally positive team dynamic. Diversity: The company boasts a diverse workforce, which enriches the workplace culture. Educational Support: Employees are encouraged to pursue continuing education, with reimbursement available upon approval from upper management. This is great for those looking to get certifications or continue education.

Cons

Benefits: The benefits package is average and could use improvement. Management Issues: My experience with a particular manager was extremely negative. This individual micromanaged excessively, monitored log-in/log-out times—even while on vacation—and expected immediate responses, often misinterpreting silence as lack of productivity. Toxic Leadership: The manager frequently spoke poorly about team members behind their backs and created a hostile environment. Positive feedback was nonexistent; only criticism was given. I would not refer any of my family or friends to this group because I would not want them to be under this toxic leadership. Probably the worst manager I've ever work with in the 15+ years I've been in the workforce. Lack of Trust in New Employees: Upper management tended to side with long-tenured employees over newcomers, even when evidence supported the latter. High Turnover: The team under this manager experienced frequent turnover, which now makes complete sense given the working conditions. HR Inaction: Despite clear signs of dysfunction, HR did not intervene. It’s unclear whether this is due to internal politics or lack of oversight. Layoff Concerns: The company underwent multiple rounds of layoffs, often contradicting prior assurances from leadership. This created a climate of uncertainty and distrust.

4.0
Sep 16, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Bonus, education reimbursement, 401k match

Cons

Unfulfilling work, small scope, hard to get promoted

5.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and benefits

Cons

the structure can become a little complex

Viewing 70 - 72 of 1,467 Reviews

Glassdoor has 1,745 GM Financial reviews submitted anonymously by GM Financial employees. Read employee reviews and ratings on Glassdoor to decide if GM Financial is right for you.