Is GM Financial a good company to work for?

GM Financial has an overall rating of 3.7 out of 5, based on over 1,746 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 65% of employees would recommend working at GM Financial to a friend and 60% have a positive outlook for the business. The best reviews about GM Financial have been left by employees working as Intern , Software Engineer and Financial Analyst .

Does GM Financial pay their employees well?

According to anonymously submitted Glassdoor reviews, GM Financial employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at GM Financial. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at GM Financial?

65% of GM Financial employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GM Financial 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at GM Financial?

Customer Service Representative (66) , Senior Credit Analyst (37) , Credit Analyst (33) , Funding Specialist (25) , Analyst (24) , Collections Representative (24) , Manager (23) , Intern (22) , Customer Account Representative (20) , Business Analyst (19) , Collections Specialist (17) , Financial Analyst (16) , Account Manager (14) , Account Representative (14) , Customer Experience Advocate (13)

What are the pros of working at GM Financial according to real employee reviews?

"Ability to advance is high and great benefits." ((in 146 reviews)); "Work life balance is good" ((in 99 reviews)); "other people I worked with were great and helpful" ((in 94 reviews)); "Pay is good but not great" ((in 76 reviews)); "Decent pay and quarterly bonuses" ((in 64 reviews))

What are the cons of working at GM Financial according to real employee reviews?

"Poor management" ((in 76 reviews)); "Poor leadership here and everyone with options is about to leave and only the scabs with no options will be left." ((in 35 reviews)); "There are some terrible managers here." ((in 30 reviews)); "Lack of Trust in New Employees: Upper management tended to side with long" ((in 22 reviews)); "There is much favoritism within the company ." ((in 19 reviews))

What are employees saying about GM Financial layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GM Financial layoffs and their outlook for job security at GM Financial in 2026.

What are the top reviewed GM Financial locations?

Arlington , Fort Worth , Chandler , Dallas , San Antonio , Irving , Detroit , Dallas-Fort Worth , Huntersville , Orlando , Charlotte , Raleigh , Philadelphia , Alpharetta , Horsham , Cincinnati , Lynnwood , Chicago , Phoenix , Los Angeles , Salt Lake City , Seattle , Atlanta , Newark , Naperville , Austin , Keller , Houston , Texas City , Denver

GM Financial reviews

3.7

65% would recommend to a friend

(1,468 total reviews)

Susan Sheffield

72% approve of CEO

60% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

GM Financial has an employee rating of 3.7 out of 5 stars, based on 1,468 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GM Financial employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

Feb 28, 2023

Good benefits, poor culture, no carrier path.

Service design specialist

Recommend

CEO approval

Business Outlook

Pros

Good benefits Flexibility Learning opportunities

Cons

If you are not the leadership protegé, you get stuck. Bad year reviews to "retain" talent. You are expected to work over hours as a routine.

3.0

Aug 24, 2022

Meh

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Easy enough job nice people positive environment.

Cons

Overworked undervalued very little room for advancement and not work life balanced at all.

3.0

Feb 18, 2022

GM

Senior underwriter

Recommend

CEO approval

Business Outlook

Pros

Work from home prior to covid was two days, so it helped with work life balance. Access to new vehicles. Especially if you're a car person. You're a company that has a name that is recognizable.

Cons

Management had no clue of how to relate to employees. Diversity is extremely scarce, the company did a good job of wearing a elaborate facade in this regard. Employees were grossly underpaid compared to the rest of the industry. Management pressured employees into aggressive tactics with dealers and then when higher ups caught wind of it, employees had to pay the penance. By way of write ups or losing their job. There has also been a rash of tenured employees quitting because of the pressure and lack of pay. Lack of diversity is very alarming.

Viewing 1354 - 1356 of 1,468 Reviews

Jobs at GM Financial

Conversation Designer II

Cybersecurity Risk Analyst

Software Development Engineer I

Associate Cybersecurity Analyst

Associate Cybersecurity Analyst

GM Financial

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Good benefits, poor culture, no carrier path.

Meh

GM

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