Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 109 reviews)); "Work life balance is good" ((in 74 reviews)); "Great people and teams" ((in 41 reviews)); "Work Culture is good" ((in 38 reviews)); "1. Good Leadership" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 17 reviews)); "Career growth opportunities are limited (unless you are part of a select social clique), raises are minimal, layoffs have been unpredictable, and the company’s long" ((in 8 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

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Gainsight

Gainsight reviews

4.1

81% would recommend to a friend

(722 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 722 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

722 reviews

5.0

Feb 28, 2018

Support Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work environment, Culture, Values, Benefits, Growth, Learning

Cons

The office is in cyber Gateways which is a Gvt facility and company could plan out their own campus.

Gainsight Response

Thanks for sharing your feedback.

5.0

Feb 21, 2018

Sales Operations Analyst

Senior sales strategy analyst (sales operations)

Recommend

CEO approval

Business Outlook

Pros

Transparency , Career Path , Environment and Great place to show our Talents

Cons

As of now no So Far So good

Gainsight Response

Glad things are going well so far. We can always get better and encourage you to share your ideas along the way.

5.0

Feb 11, 2018

Great place to work!

Sales operations - financial analyst

Recommend

CEO approval

Business Outlook

Pros

I am working with Gainsight since 22 months (Almost 2 years) its really Awesome place to work, I am proud to say our company is Leader in Customer success Industry and we are also excellent product based company. Bright vision CEO Good work life balance Nice Carrier path Good compensation Friendly Management.

Cons

Nothing as of now, going grate.

Gainsight Response

I love reading reviews like this. If you have specific ideas on incentives, would love to hear them. In the meantime, thanks for the feedback!

Viewing 361 - 363 of 722 Reviews