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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      721 reviews
      3.0
      Mar 18, 2022

      Nice to work but do not get appreciation

      Support worker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Have great flexibility to work & good work life balance It will be a new learning everyday

      Cons

      Will not get appropriate appreciation in terms of enhancing the salary at the time of appraisals even after putting enough involvement

      4.0
      Mar 17, 2022

      Technical Writer who worked for 1 plus year

      Technical writer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company is good but not the team. The following are the Pros: Benefits Flexible timings Good top level leadership CEO visionary

      Cons

      This is with respect to the team: Micro management Unnecessary processes Unnecessary meetings No respect No transparency No success for all No child like joy No thirsty No human first followed Insults in the group meetings

      avatar
      Gainsight Response
      4y
      Thank you for sharing your candid feedback. My target is for every employee to have a good experience. Clearly you felt frustration during your time at Gainsight and for that I am very sorry.
      5.0
      Mar 17, 2022

      Dream Employer

      Community manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Trusts, Empowers and Delights you as a knowledgeable professional. Surprises you with transparency and FUN! And the pay is fair. Gainsight as you know is leading the charge in the Customer Success revolution, so makes a lot of sense!

      Cons

      No Cons really to share.

      avatar
      Gainsight Response
      4y
      Thanks for your post and for your terrific contribution.
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.