Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)
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Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

721 reviews
5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

It's truly a 'Being human first' company and I would love to encourage my friends to join this company.

Cons

Coming to Cons, nothing as specific.

1.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

The only reason one might think to work here is if you're coming from a service based companies like Infosys and all and haven't been able to grab an opportunity with better product based companies, in that case Gainsight isn't exactly a bad choice really

Cons

1. Too much work pressure: managers here will not even consider the fact that there's resource crunch in the team. in situations when the key members of the team have left and absolute resource crunch in the team then also the management really only care about their deliverables and OPSPs and will micromanage if required. 2. managers don't do one on one's frequently enough even though it is of dire need especially in remote work scenarios 3. I have been asked to stretch over the weekends and pull off late nights just to fulfill their deliverables even when it's not possible with a sane mind to do so. you'll have to compromise on your mental peace in order to prove yourself here. 4. they call themselves human first when they are the exact opposite of that atleast in the engineering team. 5. hikes and pay scale are not up to the mark and very low than the regular market standards. 6. they'll shamelessly ask to co-operate in order to perform and deliver but they'll simply deny when you need the management to co-operate in any case

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Gainsight Response
4y
It was not easy for me to read your post -- clearly you did not feel good about your experience and that makes me sad. Being "human first" and caring about the person as well as the work is a key part of our approach. I am sorry that you did not see it that way.
5.0
Mar 7, 2022

Best company to work for

Recommend
CEO approval
Business Outlook

Pros

Work culture is best and also to keep employees motivated they give gifts every other month and also work life balance is very good.Salary is up to the mark.

Cons

Nothing as such till now I found

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Gainsight Response
4y
Thanks for sharing your thoughts.
Viewing 478 - 480 of 721 Reviews

Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.