Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (36) , Associate Software Engineer (22) , Solutions Architect (15) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 108 reviews)); "Work life balance is good" ((in 72 reviews)); "Great people and teams" ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 40 reviews)); "Good work culture" ((in 39 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 16 reviews)); "People are hired based on favoritism not on skillset." ((in 3 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(721 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by category

4.3

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.8

Senior management

Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

721 reviews

5.0

Dec 16, 2021

Human First - Hands Down

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Writing this fresh off of a "get to know you" meeting with Sales Leadership, and they're truly human first. Laughs, good insight and development, and a benefit package that is better than any other job I've held. The management from top to bottom is completely accessible, and the environment is the happiest I've been in, without them having to force it! The work from home and remote lifestyle is the best for me, and they make it so easy to do!

Cons

Only cons at this time is that there are no 401K match programs currently in place.

Gainsight Response

4y

It sounds like you're having fun! Awesome. Glad things are going well for you, We strive to keep improving our benefits package and it's great to hear that you are happy with it.

5.0

Dec 15, 2021

Even better than I expected - dream job

Technical account manager

Recommend

CEO approval

Business Outlook

Pros

An incredible culture that is true to the values. "Human first" in everything they do. Everybody is on board in making it the greatest company to work for. Strong growth - it's fun to be part of a winning team The best leadership team around led by Nick himself Powerful product with very few issues

Cons

Lots of growth = lots of work. This is not a con but worth noting.

Gainsight Response

4y

Your enthusiasm is contagious! Thanks for the review and take some time to recharge.

1.0

Dec 11, 2021

Design team

Product designer

Recommend

CEO approval

Business Outlook

Pros

company's gifts, leaves, and holidays

Cons

1.Not the best place for a beginner designer, team lead was bad at mentoring, he was busy with personal life changes and balmed mentee for their failure, i was bad at my work but they were bad mentor too. I was very open about weakness, where I need help, they agreed to everything before hiring but when work started real challenges were visible. in fact, they were too good to be true, they sugarcoat feedback instead of giving constructive feedback and they fire you one fine day, screw your life and career without any warning 2. manager blindly trusts team leads over anything, blind to everything 3. bad collaboration process, they don't micromanage but they undermanage 4. no creative work process even if its a creative field

Gainsight Response

4y

I'm so sorry to hear about your experience. Being a new employee is challenging and it sounds like you didn't get the support you deserve. I'd like to invite you to reach out to me directly so i can better understand what went wrong and use the information to get better.

Viewing 508 - 510 of 721 Reviews

Gainsight

Gainsight reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Human First - Hands Down

Even better than I expected - dream job

Design team

Gainsight reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Gainsight reviews FAQs