Gainsight reviews

4.1

81% would recommend to a friend

(720 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

720 reviews
5.0
Mar 25, 2021

Highly Recommend

Recommend
CEO approval
Business Outlook

Pros

The benefits are incredible, and the pay is above market, but the key thing is that our CEO truly lives our values. He is human-first through and through but also is an incredibly sharp business leader. I can't imagine working for a better leader. Most of the other leaders at Gainsight are similarly human-first and sharp, which makes the experience of working here overwhelmingly positive.

Cons

The product itself can be frustrating at times. R&D seems to largely be dedicated to new, flashy features that sell well vs. fixing fundamental flaws that would make life so much easier for existing administrators (and technical employees!).

Viewing 574 - 576 of 720 Reviews

Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.