Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
Feb 11, 2025

Sales team review

Recommend
CEO approval
Business Outlook

Pros

Culture Pay Benefits Time off

Cons

Structure / organisation Tough to Progress

1.0
Jan 29, 2025
Recommend
CEO approval
Business Outlook

Pros

• WOW Cohesion: They spend a lot on events, but the focus is on celebrating the spending. • Free Food: The food often causes gastric issues on Mondays and Wednesdays. • Super HR: HR dismisses employee concerns with “leave the company.” • Supportive Payroll: The payroll team is unhelpful and rarely available. • Human First Management: Management is focused on judgment rather than leadership, laying off employee. • Mast Managers: Managers are insecure and tend to micromanage, traumatizing top performers to resign. • Teammates: Teammates often engage in gossip, Chaplusi and undermine top performers. Overall: Gainsight certainly has its "pros"—in the sense that they manage to avoid having any real cons—at least if you're looking from a surface-level perspective. However, once you dig deeper, you'll find that the company culture is lacking in meaningful support, respect, and leadership.

Cons

This company is Actually Human First since 2022.

3.0
Jan 25, 2025

NA

Recommend
CEO approval
Business Outlook

Pros

The work Culture was good till 2022

Cons

Lots Of Office Politics Started Since 2022

Viewing 61 - 63 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.