Gainsight reviews

The people that came in during this growth phase, half of them are literally useless. Still in case of production issues/releases, company relies on handful of people to step up and do the work, then what's the use of hiring so many people. With personal experience the leaders/coaches that India team has, is absolutely of no use. Its more of namesake manager/coach for approvals, they don't understand the product/technology or even take effort to do so. People are also hired based on bias, you can literally group people by previous company they have worked and its like 3-4 companies they come from. Company somehow doesn't believe in firing/getting-rid of under-performers they continue to stick in top level position and bring the team morale down. It would be ok, if they don't contribute at-least other people can work but these people become bottleneck and least cooperative in solving problems. Product Management/Engineering team continues to suffer, Its not like the CTO/CPO don't know about it, but still no actions are taken.Few of them are excellent example of "Leadership by Absence".

Success for All- It is surprising how a value in all its all good intentions can be misused and used as a tool against people who speak up about what is not working. Faced multiple instances where a comment about something not working direct on escalated leads to muted response or no response. There is no alignment between different teams and it is sometimes quite evident. Hero Culture - Any initiative or project at the execution is at the mercy of the few employees who burn out in order to make the project successful. The leaders have neither empowered nor trained nor taken action against employees have not grown in the organization since there is always a hero who saves the day. Work has become boring - The amount of innovation has come to a standstill due to various organizational priorities and it is no more a company to aspire and learn and grow your career. So , prospective employees, you have been warned.