Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)
avatar

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews
5.0
May 2, 2018

Best people to work with!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have come from other companies where people just want to be left alone and keep to themselves. Here is the total opposite (in the best way possible). Everyone is extremely helpful. Will go out of their way to help you out, regardless if you are in a different department. Great Office perks and office settings. Nick is a very approachable person, loves to know how you've been and what's going on. Any cools movies? How was your weekend? Other CEOs just pass you and do not acknowledge your presence.

Cons

Keep doing a great job!!!

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Gainsight Response
8y
Glad to hear that your experience has been positive. I agree with your point about Nick being very approachable. A sure-fire conversation starter with Nick is, "what kind of ice cream do you like"? Hint: he is an ice cream fanatic!
5.0
Apr 27, 2018

Gainsight is a great place to work, grow, and be yourself!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The biggest pros are the people, culture, work-life balance, diversity, customers, and technology. Our management team is great too and uses a human-first approach driven by our CEO.

Cons

As one of our many remote employees, it is sometimes hard to feel like part of the core team.

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Gainsight Response
8y
Thanks for the great review. We care deeply about creating an awesome experience for all of our teammates with a special emphasis on our remote employees. Share your ideas. We want to get better at this.
5.0
Mar 14, 2018

Best job I've ever had

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing, collaborative team culture Tight alignment between sales/CS and product to ensure our product develops in a way that our customers want Focus on rewarding good work and employee career development A transformative opportunity to not just do great work but be a part of the company that is the thought leader in its industry Employees and management are kind here - that sounds cheesy but I work with genuinely kind, empathetic people I can honestly say that I wake up excited to come to work every day, and I can tell Gainsight will grow me as a professional in a way that I never expected it to.

Cons

There is a LOT of work, and if you don't set boundaries for yourself, you can spend most nights doing it. Make sure to not lose sight of your personal life.

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Gainsight Response
8y
It's great hearing about your positive experience at Gainsight. I know from personal experience that setting boundaries can be hard. But our life outside of work matters. I agree that we need to remind teammates to cultivate a rich personal life.
Viewing 661 - 663 of 719 Reviews

Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.