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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (719 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by category

      4.3

      Culture & values

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      3.9

      Compensation and benefits

      3.9

      Career opportunities

      3.8

      Senior management

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      719 reviews
      5.0
      Nov 18, 2021

      Excellent !!! Organization To Work For

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      1. Supportive Teammates 2. Great Work Culture 3. Awesome Tech Stack and Product 4. Good Work Life Balance 5. Time to Time Party / Events / Gifts 6. Flexible Work Hours and Wellness Leaves

      Cons

      I didn't experience till now

      avatar
      Gainsight Response
      4y
      Thanks for your contribution to Gainsight!
      5.0
      Nov 17, 2021

      The best company I had ever worked for

      Lead support analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully packed pantry Recharge holidays in work from home scenario WFH set up one time allowance Quarterly t shirts or goodies. Anniversary Gifts. one time allowance for completing milestones anniversary years like 3,5,7 etc. One time Quarterly food allowance upto INR. 1000. Certification allowance upto 15k per year. Wonderful values like Golden Rule, Child like joy, shoshin, Stay Thirsty, Success for All. Human first management. You would be surprised by the level of transparency maintained by C level management where you wouldn't get to know anything from C level management in any other company. Wonderful career growth opportunities as long as you prove your worth. Almost zero restrictions in getting your leave approval. Monthly AMA and all hands sessions where you can ask any doubt you have which would be answered by C level management.

      Cons

      Insurance benefits can be looked into. Co-pay should be removed for insurance. Recently hike percentage has reduced, it would be great if we come back to original Gainsight hike structure while also hiring aggressively. There is no option to get salary advance during personal emergency which is non medical. No concept of paid leaves which forces employees either to utilise them or get them expired.

      avatar
      Gainsight Response
      4y
      I appreciate the time you've taken to give specific positive and constructive feedback. There's a lot there but a couple of comments: we just recently announced an enhanced benefit package in Hyderabad. I hope that it addresses some of the gaps you identified. Also, our raise percentage hasn't gone down but it is certainly true that market salaries have increased! We're keeping an eye on the trends and are working on incorporating our learning it our Total Rewards program. Thanks again for a great review.
      5.0
      Nov 17, 2021

      Amazing place!

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing workplace, commited colleagues and a great leadership team!

      Cons

      None that I have seen

      avatar
      Gainsight Response
      4y
      Thanks. Nice review and glad things are still going well for you as a more tenured Gainster. Cheers!
      Viewing 661 - 663 of 719 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 749 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.