Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 110 reviews)); "Work life balance is good" ((in 74 reviews)); "Great people and teams" ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews)); "Good work culture" ((in 36 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 19 reviews)); "There’s limited internal growth, and layoffs happen every quarter." ((in 10 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Ratings by demographic groups

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Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews

5.0

Feb 21, 2018

Sales Operations Analyst

Senior sales strategy analyst (sales operations)

Recommend

CEO approval

Business Outlook

Pros

Transparency , Career Path , Environment and Great place to show our Talents

Cons

As of now no So Far So good

Gainsight Response

8y

Glad things are going well so far. We can always get better and encourage you to share your ideas along the way.

5.0

Feb 11, 2018

Great place to work!

Sales operations - financial analyst

Recommend

CEO approval

Business Outlook

Pros

I am working with Gainsight since 22 months (Almost 2 years) its really Awesome place to work, I am proud to say our company is Leader in Customer success Industry and we are also excellent product based company. Bright vision CEO Good work life balance Nice Carrier path Good compensation Friendly Management.

Cons

Nothing as of now, going grate.

Gainsight Response

8y

I love reading reviews like this. If you have specific ideas on incentives, would love to hear them. In the meantime, thanks for the feedback!

5.0

Jan 22, 2018

Great experience at

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Incredible management team (led by Nick) and category defining company.

Cons

There are a couple of major offices which are roughly siloed by function. Engineering is in Bangalore, Support is in St. Louis, most of the CSMs and management are in the Bay Area. This makes cross-department collaboration tougher than just walking across the hall.

Gainsight Response

8y

Excellent input. To some extent, the geographic dispersion is a reality - and provides some big benefits for us in terms of being able to work with people anywhere (particularly work-from-home). But we need to continue to find more ways to bring folks together across offices.

Viewing 667 - 669 of 719 Reviews

Gainsight

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Sales Operations Analyst

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