Does Gainsight pay their employees well?

According to anonymously submitted Glassdoor reviews, Gainsight employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Gainsight. This rating has been stable over the past 12 months.

How satisfied are employees working at Gainsight?

81% of Gainsight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Gainsight 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Gainsight?

Software Engineer (56) , Senior Software Engineer (35) , Associate Software Engineer (22) , Solutions Architect (14) , Account Executive (12) , Customer Success Manager (12) , Customer Success Manager (CSM) (12) , Sales Development Representative (SDR) (11) , Sales (10) , Technical Support Analyst (10) , Solutions Consultant (9) , Solutions Engineer (8) , Technical Writer (8) , Director (6) , Lead Engineer (6)

What are the pros of working at Gainsight according to real employee reviews?

""The company has a great culture that encourages employees to share their ideas and fosters innovation." ((in 105 reviews)); "Work life balance is good" ((in 67 reviews)); "Truly great people that always do the right thing." ((in 44 reviews)); "Great leadership who aren't afraid of transparency and being challenged" ((in 39 reviews)); "Good work culture" ((in 38 reviews))

What are the cons of working at Gainsight according to real employee reviews?

"No 401K match and you need to be at a certain level in order to participate in the equity program." ((in 15 reviews)); "Layoffs live crazy." ((in 9 reviews)); "Maybe provide permanent work from home." ((in 4 reviews)); "Biased diversity leads to spoiling the company environment" ((in 2 reviews))

What are employees saying about Gainsight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Gainsight layoffs and their outlook for job security at Gainsight in 2026.

What are the top reviewed Gainsight locations?

San Francisco , Saint Louis , Redwood City , New York , Phoenix , Austin , Philadelphia , Chicago , San Jose , Jacksonville , Clinton , Milwaukee , Washington , Charlotte , Mountain View , Palo Alto , Denver , Jersey City , Provo , Salem , Salt Lake City , Chesterfield , Madison , Arizona City , Tempe , Bozeman , Whitefish , Morganton , Raleigh , Leander

Gainsight reviews

4.1

81% would recommend to a friend

(719 total reviews)

Chuck Ganapathi

86% approve of CEO

62% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (719 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Gainsight has an employee rating of 4.1 out of 5 stars, based on 719 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

719 reviews

5.0

Jul 11, 2017

Gainsight is a truly special place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- startup within a scaleup mentality - radical transparency balanced with child like joy - feeling that each employee is truly making an impact and helping to write our story - agile, innovative and collaborative - true belief that our company values drive company initiatives - visionary leader the embodies the spirit of Gainsight/customer success - being part of something special: knocking right on the door of something big

Cons

- not all departments are created equal - have to be able to quickly adapt and roll with the punches, sometimes daily - as we grow, so do the politics

Gainsight Response

8y

Thanks for the feedback! I definitely think we need to continue to scale communications and interactions - big priority for me right now. Keep the input coming.

5.0

Jul 5, 2017

Really good company, takes care of all employees needs

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working environment, awesome food, cooperative people . It really takes care of its employees. Providing more facilities on top of basic facilities.

Cons

Nothing to say. Company has really good working environment. Product knowledge is somewhat important here .

5.0

Jul 4, 2017

Wonderful Environment and Great People to work with

Senior web developer

Recommend

CEO approval

Business Outlook

Pros

Great work life balance Fun environment Supportive management Space to think creatively and come up with solutions Adheres to the values of the company

Cons

Nothing as of now that I can think of.

Viewing 679 - 681 of 719 Reviews

Gainsight

Gainsight reviews

Company ratings over time

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Reviews by job title

Gainsight is a truly special place

Really good company, takes care of all employees needs

Wonderful Environment and Great People to work with

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