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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (720 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      720 reviews
      2.0
      Sep 19, 2024

      Weak leadership and exhausting reorgs

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company pioneered the customer success movement and used to have a lot of talented people.

      Cons

      This is discussed by everyone but leadership is lacking. The CCO has only held pre-sales roles as a technical solutions consultant, and not appropriate for the position. It’s disappointing to see ineffective leaders rise simply because of their relationships with the C suite.

      5.0
      Sep 18, 2024

      Good

      Associate sdet
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learning opportunity Friendly environment Free food

      Cons

      Work pressure will be there during release

      5.0
      Sep 18, 2024

      NA

      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place to work at any level

      Cons

      Nothing much to say everything is good

      Viewing 106 - 108 of 720 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.