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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (720 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 720 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      720 reviews
      5.0
      Sep 13, 2024

      Focused on Long-Term Success

      Lead engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Has recently shifted its focus from rapid growth to a more sustainable, profit-driven model -Leadership has managed recent challenges, including layoffs, with empathy and support structures in place for impacted employees, which speaks to the company's commitment to its people. -The company continues to prioritise innovation, particularly in AI,

      Cons

      The transition can bring about increased scrutiny on costs and efficiency, which may require adaptation from teams used to more aggressive scaling.

      5.0
      Sep 10, 2024

      Great culture and vision, but some things need improvement

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - amazing culture - wonderful and driven co-workers - leadership is doing a lot more to listen to all employees and improve things - new COO seems to really care and is getting involved a lot - shook up VP and c-level suite recently, for the better

      Cons

      - no retirement matching - pay could be better, in comparison to the market - very slow to backfill positions when people leave

      5.0
      Sep 9, 2024

      Empowering, Dynamic, and Truly Human First

      Enterprise customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gainsight is all about empowering its teammates, from offering tons of training and support to ensuring success for all - from teammates to customers. The company is always looking ahead and making prudent, forward-thinking changes to respond to the market. What really stands out is the human-first mindset—you can see it in how we treat each other and our customers, not to forget the transparency from all levels of leadership. Plus, there's this incredible vibe of child-like joy woven into our culture, which makes work not just fulfilling but genuinely fun.

      Cons

      None that I can think of at this time.

      Viewing 109 - 111 of 720 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 750 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.