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      Gainsight

      Engaged Employer

      Gainsight reviews

      4.1

      81% would recommend to a friend

      (721 total reviews)
      avatar

      Chuck Ganapathi

      86% approve of CEO

      62% positive business outlook

      Ratings by demographic groups

      Gainsight has an employee rating of 4.1 out of 5 stars, based on 721 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Gainsight employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      721 reviews
      2.0
      Oct 20, 2023

      Overrated

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good CS product & work / life balance, US side is well established

      Cons

      EMEA is inconsistent with US counterpart with questionable clique masquerading as leadership.

      avatar
      Gainsight Response
      2y
      Thank you and this is helpful input to get better!
      5.0
      Oct 18, 2023

      Amazing people and super Culture

      Lead deal desk -legal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work culture is THE BEST, work life balance is managed in desired way. Management is super supportive and optimistic. Learning mindset are welcomed and encouraged to grow.

      Cons

      Nothing as such. No comments

      avatar
      Gainsight Response
      2y
      Thank you!
      5.0
      Oct 12, 2023

      Be Water My Friend

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      An organization that is trying its best to continue pushing the needle forward by adapting to this ever changing climate. The leadership is very transparent and genuine on being able to elevate teams to stretch to new levels. This in turn allows us to take a deeper look at our line of business and push us to think differently. What was working before is not working now and it is on us to be able to change that story. Leadership is usually confronted with blow back for the decisions they make and I truly feel it is not fair. They are doing the best that they can to continue being the leader in the market.

      Cons

      There are certain managers that are oblivious to their actions and their way of being. This creates an atmosphere of uncertainty and fear in certain groups. At a certain point the business needs to identify what is good for the culture and what is not. It is not fair that we continue dealing with this archaic way of thinking. Train the manager to be better and if they do not adhere to understanding how to succeed while being human first then they have no place here.

      avatar
      Gainsight Response
      2y
      You're so kind and I appreciate the opps to get better!
      Viewing 223 - 225 of 721 Reviews
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      ReviewsGainsight reviews

      Glassdoor has 751 Gainsight reviews submitted anonymously by Gainsight employees. Read employee reviews and ratings on Glassdoor to decide if Gainsight is right for you.