Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 171 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 171 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"workers are great people that are always there to lend a helping hand and push you forward." ((in 307 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 219 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 182 reviews)); "flexible and can work from home" ((in 161 reviews)); "Great team and atmosphere." ((in 112 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 273 reviews)); "low pay and hard to get bonus" ((in 237 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 218 reviews)); "got canceled and no training or experience received" ((in 117 reviews)); "When your local manager is terrible, it’s difficult to find support or even someone willing to listen at regional and national levels." ((in 80 reviews))

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Gallagher

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(171 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.7

Senior management

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 171 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

171 reviews

3.0

Jun 24, 2026

Decent workplace, but unclear promotion criteria

Account manager

Recommend

CEO approval

Business Outlook

Pros

ok to work in AJG

Cons

Promotion criteria is not clear

3.0

Jun 12, 2026

Helpful colleagues, but toxic environment and high pressure

Senior account manager

Recommend

CEO approval

Business Outlook

Pros

Colleagues are helpful. Benefits are decent.

Cons

Extreme pressure to meet high expectations. Very minimal work/life balance. Employee engagement could be better. Overall, toxic work environment. Increases were not promised to all so need to be happy with salary.

1.0

Feb 18, 2026

Stay Away

Account manager

Recommend

CEO approval

Business Outlook

Pros

I worked on a great team

Cons

* Overwork and underpayment * Inadequate systems * Excessive task management required to execute even simple tasks * Micromanagement and lack of work-life balance * Demanding, needy, and rude producers

Viewing 1 - 3 of 171 Reviews

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Gallagher Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Decent workplace, but unclear promotion criteria

Helpful colleagues, but toxic environment and high pressure

Stay Away

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