Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 172 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 172 anonymously submitted employee reviews. This is 6.5% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (122) , Client Services Manager (107) , Analyst (101) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"Worked in several areas of the company and my co workers were really great people." ((in 317 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 218 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 186 reviews)); "flexible and can work from home" ((in 160 reviews)); "Great team and atmosphere." ((in 115 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Salaries are low and it’s difficult to get raises" ((in 281 reviews)); "Staffing issues & low pay" ((in 251 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 222 reviews)); "got canceled and no training or experience received" ((in 116 reviews)); "I had a bad manager with little to no work." ((in 79 reviews))

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Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(172 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.7

Senior management

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 172 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

172 reviews

4.0

Apr 19, 2017

Account Representative

Account manager

Recommend

CEO approval

Business Outlook

Pros

Well regarded, professional - focused on client satisfaction. Focused on professional development of staff.

Cons

Difficult to have much in the way of work/life balance.

3.0

Nov 9, 2016

Could easily be better

Account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits, Fringe Benefits, and resources to succeed are good

Cons

Micro-managing accounts in he ground. Puts the client second and profit first.

Gallagher Response

We appreciate your thoughts. This year, J.D. Power named Arthur J. Gallagher & Co. the "Highest in Customer Satisfaction Among Brokers for Large Commercial Insurance." We have high standards when it comes to client service and we will continue to partner with our clients to help them achieve their goals.

1.0

Nov 5, 2016

Will never go back!

Account manager

Recommend

CEO approval

Business Outlook

Pros

Big name in the insurance brokerage industry. Sorry but I can not think much of anything positive about this company.

Cons

If you do not suck up to management you will not go anywhere. People were unaccommodating to new people. Stuck up group. Church team lead avoided to acknowledge me whenever I ran into him. I do not trust him and his posse.

Viewing 148 - 150 of 172 Reviews

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Gallagher

Gallagher Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Account Representative

Could easily be better

Will never go back!

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