Is Gallagher a good company to work for as a Client Service Associate II?

Client Service Associate II professionals working at Gallagher have rated their employer with 3.0 out of 5 stars in 171 Glassdoor reviews. This is a lower than average score with the overall rating of Gallagher employees being 3.4 out of 5 stars. Search open Client Service Associate II Jobs at Gallagher now and start preparing for your job interview by browsing frequently asked Client Service Associate II interview questions at Gallagher .

Does Gallagher pay Client Service Associate II employees well?

Client Service Associate II professionals rate their compensation and benefits at Gallagher with 3.2 out of 5 stars based on 171 anonymously submitted employee reviews. This is 9.8% better than the company average rating for salary and benefits. Find out more about Client Service Associate II salaries at Gallagher.

How happy are Client Service Associate II professionals working at Gallagher?

29% of Client Service Associate II employees at Gallagher would recommend their employer to a friend. This rating has decreased by 53% in the past 12 months. Client Service Associate II professionals have also rated Gallagher with a 2.8 rating for work-life-balance, 3.2 rating for diversity and inclusion, 2.7 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Gallagher?

Process Analyst (245) , Process Associate (172) , Account Manager (121) , Client Services Manager (107) , Analyst (100) , Senior Process Analyst (94) , Claims Adjuster (91) , Sales Intern (91) , Account Executive (87) , Senior Resolution Manager (84) , Client Service Associate (72) , Producer (71) , Intern (67) , Consultant (62) , Resolution Manager (60)

What are the pros of working at Gallagher according to real employee reviews?

"workers are great people that are always there to lend a helping hand and push you forward." ((in 310 reviews)); "They are flexible with working remote or hybrid and also making sure you can get good work/life balance." ((in 219 reviews)); "Benefits are good and reasonable from a OOP standpoint." ((in 197 reviews)); "Flexible work from home" ((in 157 reviews)); "Great team and atmosphere." ((in 111 reviews))

What are the cons of working at Gallagher according to real employee reviews?

"Low salary compared to many other firms Timing and calculation of raises for non" ((in 272 reviews)); "low pay and hard to get bonus" ((in 255 reviews)); "I don't feel it has any But we may say some poor management of shift" ((in 220 reviews)); "got canceled and no training or experience received" ((in 114 reviews)); "Management boasts about the Gallagher Way yet these same managers do not abide by the tenets." ((in 74 reviews))

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Gallagher

Gallagher Client Service Associate II reviews

3.0

29% would recommend to a friend

(171 total reviews)

J. Patrick Gallagher Jr.

76% approve of CEO

34% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.2

Compensation and benefits

2.9

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.7

Senior management

Client Service Associate II employees have rated Gallagher with 3.0 out of 5 stars, based on 171 company reviews on Glassdoor. This indicates that most Client Service Associate II professionals have an average working experience there. Gallagher is rated in line with the average (within 1 standard deviation) by Client Service Associate II professionals compared to other employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

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Reviews by job title

171 reviews

3.0

Oct 21, 2013

Gallagher Benefit Services provided me with a lot of experience that enabled me to move into my dream career.

Account manager

Recommend

CEO approval

Business Outlook

Pros

Gallagher hires some of the best talent so you have great people to learn from. Gallagher offers good service to their clients so you can feel good about what you do.

Cons

There is not a good work life balance at Gallagher Benefit Service due to the number of clients being serviced and the "lean and mean" mode of operation. The brokers need to recognize the work being provided and the stress of the staff and appreciate the work being done.

3.0

Jan 13, 2013

Compensation Needs Improvement

Account manager

Recommend

CEO approval

Business Outlook

Pros

Very professional atmosphere, but that is about it.

Cons

Overworked, underpaid and very limited opportunities for promotions

1.0

Jun 22, 2012

Dysfunctional Organization

Account manager

Recommend

CEO approval

Business Outlook

Pros

Well known name in insurance industry which helps to attract some potential clients but little do they know what is happening behind the scenes.

Cons

Dysfunctional & inept management group especially in the San Francisco Bay Area. Constant reorganizations and sometimes it's never communicated to you who you are reporting to. Turnover issues...valuable producers and other employees leaving to pursue better opportunities. No formal compensation program; employee pay varies greatly within same positions and management is aware of the discrepancies and does nothing to address it. Benefits program is sorely lacking, not competitive in the industry, and in particular, the Bay Area. Many employee will leave once the employment market improves.

Viewing 166 - 168 of 171 Reviews

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Gallagher Client Service Associate II reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Gallagher Benefit Services provided me with a lot of experience that enabled me to move into my dream career.

Compensation Needs Improvement

Dysfunctional Organization

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