Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 10, 2013
Recommend
CEO approval
Business Outlook

Pros

Competitive salary Good health insurance coverage w low premiums Great downtown location that is super convenient Employee discount if you like their clothes Nice cafeteria Results Only Work Environment - you only have to come in as necessary

Cons

Extremely cliquish Afraid of change and new ideas You can't trust your coworkers - they will stab you in the back the second they think it will help their career or if they feel threatened, very immature/unprofessional working culture Horrible senior management stuck in micromanaging rather than actually leading the brands and improving the business Horrible middle management who have no idea what a good manager looks like, only manage up, never have your back Management values kiss ups, people who look pretty, people who don't rock the boat and never have any big ideas Some of the least talented--aka not smart--people I've ever worked with (I've worked at several large companies) Serious lack of office space and conference room space in 2 Folsom/HQ - constantly "densifying" areas because they are too cheap to get more office space Trashy office - while the building itself is nice, between the product and the lack of process to keep the area organized, the offices/cubes feel like a delinquent teenager's room with broken computers, files, papers, product/clothes everywhere Company doesn't build brands - only focused on purchase conversion

2.0
May 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Employee discount - 50% off regular priced items and an additional 10% off sale Most of my co-workers are pretty cool

Cons

Schedules - You'll have about 5 on-call shifts per week(which they'll never use) and only 1, maybe 2 actual work shifts per week and they're only ever 3-4 hours. Understaffed - 90% of the time there's only two people on the floor, one on the adult side and one on the kid and baby side. Meanwhile, the manager is always in the office "working" on other stuff. This means you're the only associate on your side and they expect you to be able to help customers at the front of the store and those in the fitting rooms in the back, be cashier, fold clothes, take back clothes from the fitting rooms, watch for thieves, do returns... All by yourself! GapCard - Your store has weekly credit card goals, but nobody wants a credit card.

3.0
Mar 19, 2013
Recommend
CEO approval
Business Outlook

Pros

Challenging, offers solid growth opportunities, filled with inspiring, dedicated employees focused on teamwork, great benefits, solid training, well organized systems with clear policies and procedures, pays well.

Cons

Long hours, poor support from upper management, limited payroll resources, lacks support from the human resources department, limits its employees ability to properly perform their jobs, the standards expected by the company lacks consistency across all positions.

Viewing 55 - 57 of 10,069 Reviews

Glassdoor has 10,680 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.