Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The employee discount, if you like to shop at Gap.

Cons

Zero potential for internal growth. Leadership are micro managers who make unilateral decisions and make it clear that people are not cared about, they are just a means to an end. Save yourself the burn out and go elsewhere where you can be respected and rewarded for excelling in your role.

3.0
Aug 26, 2024

Not a good fit

Recommend
CEO approval
Business Outlook

Pros

Benefits IE: insurance , PTO, 401 match, monthly bonus when the goals are actually achievable.

Cons

Very difficult to take PTO, guilt tripped by DM & senior mgr. Workload is insane and the company just piles it on. A DM who expects you to work 7 days to accomplish the workload. Zero work life balance in the 6 years I was there. Non stop texting, being belittled in group texts when KPI’s mainly loyalty goals were not reached. Constantly badgered to postpone or cancel PTO due to visits, workload, workshops etc. In all my time there every year I lost PTO. In a district of 11 stores in the 6 years I was there, every store GM left and there were stores that turned GM’s 2-3 times. I was the last one to leave. Turnover in all of Gap brands is high and those are reasons why. CEO Richard you should get into your stores and see what is really happening!

1.0
Mar 21, 2024
Recommend
CEO approval
Business Outlook

Pros

You have the opportunity to learn A TON - the teams are lean and you are surrounded by people who have been in the industry for a long time.

Cons

There is virtually no diversity at HQ - I had a horrific boss that tortured me and others.

Viewing 76 - 78 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.