Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
4.0
Mar 27, 2019

transition

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

people, advancement opportunities, collaboration, challenging work

Cons

constant state of change for change sake

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Gap Response
7y
Thanks for taking the time to leave feedback. We're happy to see you list our career growth opportunities as one of your pros. We will keep your feedback in mind as we continue working to drive positive change across the company.
4.0
Mar 4, 2019
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my coworkers, learning about visuals and merchandising, the discount, and some of the product.

Cons

The company doesn’t understand who it’s trying to target, the restructure was awful, and upper management is a joke. The amount of checklists and ridiculous expectations is a joke. No work-life balance when managers don’t care.

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Gap Response
7y
We are disappointed to hear this. We share feedback like this with relevant teams that are working to drive positive change for all employees across the company. We appreciate that you took the time to post your thoughtful review.
1.0
Dec 5, 2018
Recommend
CEO approval
Business Outlook

Pros

The people are great! The company is composed of hard working driven people. Gap is an iconic brand with great products.

Cons

Constant warehouse issues, workload on team is unorganized and frantic, focus is more on the bottom line than people. Senior leadership is so disconnected from reality and opposed to making meaningful changes.

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Gap Response
7y
Thanks for taking time to share your feedback. We believe in setting all of our employees up for success, whether they work in-store, at HQ, at a distribution center, or anywhere else in our organization. We take this feedback to heart and are committed to offering plenty of resources to employees to help them improve their skills and overall efficiency of our organization. We have lots of resources internally available on our intranet, and are also working on new development plans and training resources across the organization.
Viewing 88 - 90 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.