Gap reviews

3.8

70% would recommend to a friend

(10,069 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Nov 14, 2018

Assistant Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are nice

Cons

This company doesn’t care. They don’t care about their employees on any level. They only care about making their gapcard and email goal. Managers and above get bonuses for this so will run ou ragged to get the results. They lie about pay rate and pay almost everybody a different rate.

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Gap Response
7y
Thanks for sharing your feedback. We're disappointed to hear about your experience. At Gap Inc., we're proud of our equal pay for equal work policy and are committed to paying each employee fairly. As a current employee, we encourage you to continue to share feedback with us through our Open Door process so we can work to drive positive change across the company.
3.0
Sep 27, 2018

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discount on clothes if you have kids.

Cons

You are forced to make people open credit cards they don't need, no matter how many you open its never enough.

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Gap Response
7y
Thank you for leaving a review. We understand selling credit cards can be a pain point for some of our store employees. We're excited to be rolling out our new BRIGHT Rewards Program, which removes the pressure of signing up for a credit card but still allows us to get to know our customers better. Hopefully, this will improve the experience for both our employees and customers.
Viewing 91 - 93 of 10,069 Reviews

Glassdoor has 10,681 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.