Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
avatar

Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Jan 24, 2010

Not that great

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dress code not that enforced They're flexible with shift switching Favourtism but thats good if manager likes you

Cons

Not that many hours Not efficiently run, some employees incompetent, tasks left undone always crowded, bad management decisions not great discounts or benefits If they like you they will hound you for shifts and theyre not understanding if you have a life outside of work

2.0
Jan 19, 2010
Recommend
CEO approval
Business Outlook

Pros

-Discount can be used at Gap, Old Navy, or Banana Republic -Pleasant work environment -Customers usually gracious and respectful -High sales are rewarded (but not demanded)

Cons

-Management a mess -Constant communication issues between employees and management -Employees are discouraged from wearing non-Gap, Inc. apparel -Lower compensation than competing retail jobs -Brand lacks strong identity, making it difficult to justify sales to potential customers -Sales employees instructed to do stocking and vice-versa -Very low employee recognition -Management snobby and unprofessional

3.0
Jan 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Work life balance is nice and the employee discount is pretty awesome especially when you have kids. People are fun to work with.

Cons

Overall YOY comps not so strong. This has put Gap in a save your way to success mode. Overall IT support is lacking and system delays and outages are the norm, not the exception.

Viewing 9928 - 9930 of 10,070 Reviews

Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.