Gap reviews

3.8

70% would recommend to a friend

(10,070 total reviews)
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Mark Breitbard

72% approve of CEO

58% positive business outlook

Gap has an employee rating of 3.8 out of 5 stars, based on 10,070 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gap employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
1.0
Jan 12, 2010
Recommend
CEO approval
Business Outlook

Pros

learn different aspects about retail

Cons

very wishy washy. focus more on customer service than on associates. If you don't take care of associates, the associates will not take care of the customers. store makes associates break thier backs and work around the clock and still want associates to find time to to give 200% to customer service, while managers stay in the backroom on fake conference calls.

3.0
Jan 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Enjoy my co-workers and great culture Work life balance Employee discount

Cons

Poor IT/systems 'competitive pay' if you know what I mean Not the top tier line of finance professionals, but then again it is Retail so to be expected. Top line performance over the years and management's inablity to change it Need to fight to get recognition of achievements

4.0
Jan 7, 2010

Quality varies greatly by location

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I worked at 2 stores: loved one, hated the other. The first one was one of the largest in the country and the management was pretty good (although too many cooks in the kitchen). Opportunities to advance were awesome. Environment was fun, professional and supportive. Then I transferred states and stores. The new store was run poorly and it showed--high employee turnover, disorganized management and low morale.

Cons

Hands-off corporate management can be good or bad, depending on the quality of store managers. Store management is like a private club.

Viewing 9931 - 9933 of 10,070 Reviews

Glassdoor has 10,683 Gap reviews submitted anonymously by Gap employees. Read employee reviews and ratings on Glassdoor to decide if Gap is right for you.